Service Without the Snark

Communication is a big part of providing a service, no matter the type of industry. When customers understand the communication, service providers are seen as efficient, timely, and valuable to the work. Getting to this point is a bit trial and error. Sometimes it’s a step forward, only to get pushed back. Sometimes it’s explainingContinueContinue reading “Service Without the Snark”

Are You a Hot Head, or a Cool Cat?

It’s summer, and the heat is about to be intense for some of us. Temperature fluctuations wreak havoc on the efficacy of many things: insecticides, insect activity, computers, the utility grids, people, and food. Especially food that’s packed in our lunchboxes. Food safety is important, not just in hot weather, but all the time. AsContinueContinue reading “Are You a Hot Head, or a Cool Cat?”