Shout out to Sara Thibadeau, Sales at Bird Buffer, for providing the information for this post. BIRD OBSERVATIONS I am not necessarily a bird watcher, but I do think they are interesting creatures. I find it fascinating that birds, somewhat, defy gravity. Wings spread out to the sides, coasting effortlessly through the sky. I knowContinue reading “Sanitation Is For The Birds”
Author Archives: Melisa Arnold, A.C.E.
First In, Last To Leave
Ever feel like you are stuck in a revolving door? No, I’m not talking about your daily pest control schedule. I’m talking about that ever elusive pest problem you’re having trouble getting solved for a customer. Callback after callback, inspection after inspection, keeps you scratching your head. Ants to the left. Mice to the right.Continue reading “First In, Last To Leave”
Press 1 For Complaints
We all have THAT customer. You know the one. The one who keeps threatening to “find a better bug person”. The one who will never be happy with the professional pest work that we provide. In years past, I have had some customers who were challenging. At one location, I was met at every serviceContinue reading “Press 1 For Complaints”
It’s NOT Casual Friday
Do Not Hire A Pest Control Company! Does reading that statement make you mad? Does that statement make you think I am crazy? Does that statement even make sense? I’ll give you a minute…… Be A Person YOU Can Trust As pest control professionals, we want customers. We want them to be repeat customers. WeContinue reading “It’s NOT Casual Friday”
What’s In The Bait Station?
I need to remind myself not to get nonchalant when servicing bait stations. I know I do a great job cleaning, adding rodenticide, and recording the information. I get in a groove listening to the music blaring in my headphones. At times, I turn into the trap checker. That has come to bite me aContinue reading “What’s In The Bait Station?”