I Am A Pest Whisperer

I spend a lot of time conducting client business by myself. I do the best I can to have fruitful, professional conversations with customers. I have always been shy by nature, but in the pest control industry, it’s required that a PCO have some really great communication skills.


I’ve had to break out of my shell and MAKE it my nature to talk to people. So…..I talk to people – and pets – and insects. Yes, I talk to bugs.

I have learned that the way I get treated is the way I converse. I always give people the benefit of the doubt. Pets, too. But when it comes to bugs or other pests …… that’s a big NOPE. Oh, I know I’ll always get some strange looks when I’m on that eradicating mission, talking to the pests.

“Little Buddy, you know I don’t like you. I know this is your home, but here are your eviction papers,” I say as I’m waving my service report in the air. Que the trigger on my handheld sprayer. Que the jaws on those rodent snap traps.


I was training a new hire in rodent control. This employee came to tell me that a mouse was “in a trap over there.” I asked, “Why didn’t you take it out?” “It’s alive! How do I kill it?” Come on. Let’s go get that cutie.

I picked up the trap, gave it a good shake. Opened the lid slowly. WHACK! With the back of my hand, I had knocked that precious little mouse unconscious. I took it out of the rodent device and held it gently, showing it to the trainee. “Look how cute”, as I am petting its head. I was immediately told I was weird.


To those of you that aren’t licensed PCOs, I know you are shaking your head. Those of you who know me, are smiling because you know that’s the humor in me. I spend many hours doing what I love. This journey better make me smile. I hope it made you smile, too

Published by Melisa Arnold, A.C.E.

My career in pest management began while working in a flour mill as the “in-house” technician in 2008. I am certified in multiple states. I began working full time as a fumigation-pest control tech in 2010. I achieved my Associate Certified Entomologist (ACE) in 2018. I have a Master Tech certification from Kansas State University/Kansas Pest Control Association. I hold a Bat Management certification from NWCOA. Every day, I realize how much I DON’T KNOW. My goal for this blog is to share my every day experiences from the field and to make us all think outside the box for solutions to make pest control make sense.

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