Melisa Arnold, A.C.E.

Service Without the Snark

Communication is a big part of providing a service, no matter the type of industry. When customers understand the communication, service providers are seen as efficient, timely, and valuable to the work. Getting to this point is a bit trial and error. Sometimes it’s a step forward, only to get pushed back. Sometimes it’s explainingContinueContinue reading “Service Without the Snark”

Home Supply Stores Pack a Sting

Don’t you love a good home supply store? I know I do. There are all sorts of things that can truly make a house a home. Kitchen cabinets. Washing machines. Patio furniture. Screwdrivers. Plants. Food. Wasp Spray. Wasp spray, or any insecticide, will make a house a safe haven. People who want to rid theContinueContinue reading “Home Supply Stores Pack a Sting”

Invisible and Amazing!!

I love getting new accounts that belonged to another pest management company. I love that the client trusts me by referral to provide a better, more thorough pest service. I love that I make money to do an initial account setup. I love educating the client about all things pest control that will help theirContinueContinue reading “Invisible and Amazing!!”

All By Myself…. That’s NOT a Good Thing

We learned to use the “Buddy System” when we were very young. We held our parent’s hand when crossing the street. We never swim alone. We had elementary school playground friends. Several types of businesses have multiple people on shift together, in the same area, at the same time. Retail stores. Restaurants. Medical professionals. Banks.ContinueContinue reading “All By Myself…. That’s NOT a Good Thing”

It Happened with an UGLY Cry!

Never assume that you know everything. I certainly DO NOT! My memory isn’t failing, but it’s not perfect. I can walk through my house in the dark for a midnight snack without bumping into something, except that one time when the door to our staircase was partially closed. Why? I don’t know. We never closeContinueContinue reading “It Happened with an UGLY Cry!”